CCTV & Door Phone Service Delivery (Only ELITE Customers)
Ensure the optimal performance of your CCTV cameras and Door Phone systems with our professional maintenance delivery service. Our skilled technicians will conduct thorough inspections, troubleshoot issues, and perform routine maintenance to keep your security systems in top-notch condition.
1 Hour Maintenance Services Include:
1. CCTV Cameras:
- Inspection of camera lenses, housings, and wiring.
- Adjustment of camera angles for optimal coverage.
- Checking and updating firmware/software.
- Cleaning and calibration of image sensors.
- Testing and verifying recording and playback functions.
2. Door Phone Systems:
- Testing and verifying communication functionality.
- Inspection of wiring and connections.
- Calibration of audio and video components.
- Troubleshooting and addressing any malfunctions.
- Software/firmware updates, if applicable.
Terms and Conditions (T&C): Only ELITE Customers
1. Service Scope:
- The maintenance service covers routine inspections, troubleshooting, and basic repairs to ensure the proper functioning of CCTV cameras and Door Phone systems.
2. Scheduling:
- Maintenance appointments will be scheduled in advance with the client.
- Emergency maintenance services may be provided upon request, subject to availability.
3. Access to Premises:
- The client must ensure that our technicians have safe and unobstructed access to all CCTV cameras and Door Phone systems.
- Any necessary security codes or access information must be provided in advance.
4. Equipment Responsibility:
- The client is responsible for the proper functioning of the equipment between maintenance visits.
- Any damage resulting from misuse or negligence between maintenance visits is not covered under this service.
5. Payment Terms:
- Payment for maintenance services is upfront.
- Additional charges may apply for any replacement parts or extensive repairs, with client approval obtained before proceeding.
6. Cancellation and Rescheduling:
- The client must provide at least 48 hours' notice for the cancellation or rescheduling of maintenance appointments.
- Failure to provide sufficient notice may result in a cancellation fee.
7. Liability:
- Our technicians will exercise reasonable care during maintenance visits. However, we are not liable for any pre-existing issues or unforeseen complications that may arise during the service.
By engaging in our CCTV camera and Door Phone maintenance delivery service, you agree to these terms and conditions. Our goal is to ensure the continued reliability and performance of your security systems.
For specific details and customization, it's advisable to consult with a legal professional to ensure compliance with local regulations and to address any unique requirements.