Terms of Use


https://essoman.com/ (this “website”) is an asset owned by Elite Security Solutions (“Elite”, “we”, “us”, “our”) having its registered address at (South Al Mabella / Al Seeb/ Muscat Governorate). These Terms govern User’s (“you”, “your”) use of the website and the services provided by Elite, including purchasing security solutions (collectively, "the Services"). Please read these Terms carefully before accessing or using this website or the Services. You agree to be bound by these terms; 
a. By accessing and using the services on https://essoman.com/ and the business associated with it; and 
b. By accessing and placing an order with Elite Security Solutions, you affirm that you accept and are bound by the Terms & Conditions outlined below. These terms apply to the entire website, as well as all emails and other forms of correspondence between you and Elite Security Solutions;
These Terms & Conditions constitute a legally valid and binding agreement between you and Elite Security Solutions. If you violate any of these Terms & Conditions, we reserve the right to suspend or terminate your account without prior notice.
We may modify our Service and policies, which may necessitate amending these Terms to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) and provide you with an opportunity to evaluate the modified terms prior to their implementation. If you continue to use the Service, you will be subject to the revised terms. If you do not wish to accept these Terms or any future updates, you can delete your account.
PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICIES, WE HIGHLY RECOMMEND THAT YOU DO NOT USE THE WEBSITE OR USE OUR SERVICES. 

Elite Security Solutions grants you a limited, revocable, non-exclusive, non-transferable license to download, implement, and use the website in strict compliance with the terms of this Agreement.
The license granted to you is revocable solely at our discretion, provided that; 
a. You are found to be in breach of this Agreement; 
b. You are found to be in breach of any laws applicable on you based on the jurisdiction that you reside in; or 
c. You become insolvent or bankrupt, or take any action for the purpose of entering into winding-up, dissolution, bankruptcy, or reorganization under similar proceedings analogous in purpose or effect thereto, or any such action has been instituted against you by a third-party.

Permitted Use and Restriction 
You agree to use the website and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in Sultanate of Oman and other jurisdictions where you access this website from. You may only use the website and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.


You will not (and will not attempt to):
a. Access any of the Services by any means other than through the interface that is provided by this website; 
b. Gain unauthorized access to website’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, https://essoman.com/ ’s networks, and computer systems;
c. Scrape, hack, reverse engineer, compromise or impair the website or the Platform; 
d. Use, copy, display, mirror or frame the website or Platform, any Content, branding, or any page layout or design without our consent; 
e. Use the name, logo, branding, or trademarks of this website or Elite Security Solutions or others without permission; 
f. Access this website or any part thereof or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
g. Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;
h. Reproduce, duplicate, copy, sell, trade, or resell any aspect of the website or the Services for any purpose; and
i. Reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by Elite in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.

Acceptable Use 
You may not: (a) resell or make any commercial use of this website or any of the contents of this website; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this website not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this website in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the website or to collect any information from the website or any other user of the website. Your violation of this Clause may lead to revocation of the limited license to use this website and to access the website granted to you. 
You use this website at your own risk. You agree that you will be personally responsible for your use of this website and all of your communication and activity. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this website on a temporary or permanent basis and any decision to do so shall be final and non-appealable. 

User Account and Passwords
To access this website, you must create an account (each, “user account”). User registration is available to legal entities, partnerships, and natural persons who are competent to enter legal valid contracts on the Internet. You represent and warrant that you are not a person or entity prohibited from using or accessing the website as per the laws applicable in the Sultanate of Oman, your country of residence, or any other applicable jurisdiction. 
You may sign-up using your contact information of your Google account who is our Authentication partner, however please note that if you sign-up using our Authentication partner, the safety from breach of your user account shall entirely depend upon the safety of your Google account. We highly recommend that you follow all safety guidelines and established procedures to protect your Google account from any incident or attempt of breach at all times. We advise that you review the Google Accounts Authentication API before you use to sign up for this website. Additionally, you may also use your WhatsApp number or an email address to sign up, create a user account and access this website or use our Service. 

When you use your user account and use your Google Account/WhatsApp or any other account to authenticate you agree to the following; 
• You are responsible for maintaining the confidentiality of your Google account/WhatsApp or any other account, associated passwords and for any activity that occurs on your account; 
• You consent to Elite accessing your Google account/WhatsApp account/email account to verify your identity or to troubleshoot any problems with your account; 
• Elite will not access your Google account/WhatsApp account/email account for any other purpose without your express consent; 
• Elite will not share your Google account/WhatsApp account/email account information with any third parties, except as necessary to provide the services or to comply with applicable law. 
If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by us. Elite is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of Elite. You acknowledge and agree that any login, identifier, or password issued in connection with this website (each a "Password") is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the website using such a Password. You must notify Elite immediately of any breach of security or unauthorized use of your account. Elite cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site. 


Invite and Earn Policy 
This program is open to all current and former Elite Security Solutions customers who have created an account on our website and logged in at least once. To refer a new customer, you have to provide them with your unique referral link. Using this URL, they can then register for an account on our website and become a new customer. You will receive a referral incentive (e.g., a discount, a gift card, or cash) for each new customer you refer after completing their purchase and delivery. We reserve the right to discontinue or modify this referral bonus program at any time based on our discretion. 


Term and Termination 
If you fail to comply with any provision of these Terms and Conditions, Elite’s agreement with you will terminate immediately, without prior notice from Elite Security Solutions. You may also terminate this Agreement by deleting the website and all copies of it from your computer. You must cease all use of the website and eliminate all copies of the website from your computer upon the termination of this Agreement.
The termination of this Agreement will not limit Elite Security Solutions’ legal or equitable rights or remedies in the event that you breach (during the term of this Agreement) any of your obligations under this Agreement.

Intellectual Property Rights and Copyright Notice 
The website and its entire contents, features, and functionality (including, but not limited to, all information, software, text, displays, images, video, and audio, as well as their design, selection, and arrangement) are owned by Elite Security Solutions, its licensors, or other providers of such material, and are protected by Oman and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The content may not be copied, modified, reproduced, downloaded, or distributed in any way, in whole or in part, without the express prior written permission of Elite Security Solutions, except where expressly permitted by these Terms & Conditions. Any unauthorized use of the content is strictly forbidden.
Your use of the website and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the website. All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this website, are protected under Sultanate of Oman’s intellectual property and other laws. All copyrights are reserved and registered in Elite’s favor under the Royal Decree No. 65/2008 Issuing the Law of Copyrights and Neighboring Rights applicable in the Sultanate of Oman. 
Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at (https://info@essoman.com/ ). In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the website. 
If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.

Modifications and Updates 
Elite Security Solutions reserves the right to modify, suspend, or discontinue, with or without notice and without liability to you, the website or any service to which it connects, temporarily or permanently.
Elite Security Solutions may from time to time provide enhancements or advancements to the website's features/functionality, which may include patches, bug fixes, updates, upgrades, and other modifications (collectively referred to as "Updates"). Certain functions and/or features of the website may be modified or removed as a result of updates. You acknowledge that Elite Security Solutions is under no obligation (i) to provide any Updates or (ii) to continue providing or enabling any specific features and/or functionalities of the website to you.
You also agree that all Updates will (i) be considered to be an integral part of the website and (ii) be subject to the terms and conditions of this Agreement.

Third-Party Websites
Elite may display, include, or provide access to third-party content (such as data, information, applications, and other products and services) or provide links to third-party websites or services ("Third-Party Services").
You acknowledge and agree that Elite Security Solutions is not liable for Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decorum, or any other aspect thereof. Elite Security Solutions assumes no liability or responsibility for Third-Party Services and has none to you or any other person or entity.
Links to Third-Party Services are provided solely for your convenience, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Term & Termination 
This Agreement commences on the date you first access the website and continues until terminated in accordance with its terms. 
Violations of this agreement may result in the immediate termination of this agreement as well as denials or terminations of your website access. These restrictions may be permanent or transient. Upon termination, your permission to use this website will expire. All disclaimers, liability limitations, indemnities, ownership rights, and licenses related to Elite Security Solutions shall survive any termination.

Indemnification 
You agree to indemnify and hold Elite and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the website, breach of these terms and conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.

Use Disclaimer 
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ELITE SECURITY SOLUTIONS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE WEBSITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE WEBSITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK.
To the maximum extent permitted under applicable law, Elite Security Solutions, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Elite Security Solutions provides no warranty or undertaking, and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, , systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Severability 
If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

Entire Agreement 
These Terms and Conditions set forth the entire understanding and agreement between you and Elite Security Solutions concerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the website. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive Elite Security Solutions’ right to act concerning subsequent or similar breaches.

Waiver 
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.
A failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this Agreement 
Elite Security Solutions reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Elite Security Solutions.

Dispute Resolution 
The term "dispute" refers to any disagreement, action, or controversy between you and us regarding the Services or this agreement, whether based on contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable grounds. The term "dispute" shall be interpreted as broadly as the law allows. 
In case of a dispute between You and Elite Security Solutions, both you and Elite shall strive to internally resolve such dispute by way of mediation and conciliation. Any disputes shall first be raised before Elite via email at (https://info@essoman.com/ ). If You and Elite Security Solutions are unable to resolve such dispute after mediation and conciliation within sixty (60) days from receiving the Notice of Dispute, then the parties in dispute shall mandatorily resort to arbitration for dispute resolution. 

Agreement to Arbitrate 
This provision is applicable to any dispute, EXCLUDING DISPUTES RELATING TO INJUNCTIVE OR EQUITABLE RELIEF CONCERNING THE ENFORCEMENT OR VALIDITY OF YOUR OR ELITE’S INTELLECTUAL PROPERTY RIGHTS. 

Notice before Arbitration 
In the event of a dispute, either you or Elite Security Solutions must provide the other party with a Notice of Dispute, which is a written statement that includes the name, address, and contact information of the party providing it, the circumstances giving rise to the dispute, and the relief sought. You must email your Notice of Dispute to https://info@essoman.com/ Elite Security Solutions will send you any Notice of Dispute via postal mail if we have your address on file, or via email if we do not. You and Elite Security Solutions will endeavor to resolve any dispute through informal negotiation within sixty (60) days of the Notice of Dispute being delivered.
You or Elite Security Solutions may commence arbitration after sixty (60) days.

Governing Law 
These Terms shall be governed and construed in accordance with the laws of the Sultanate of Oman without regard to its conflict of law provisions.

Force Majeure
Elite Security Solutions is not liable for any delays caused by circumstances beyond its control, e.g. general labor dispute, internet shutdowns, natural calamities, virus outbreaks, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above.

Electronic Communications 
When you visit the website or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing. 

Contact Us 
For any questions, complaints, and queries or to report any violations, kindly send an email on info@essoman.com/ or follow this link https://essoman.com/contactus 

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