Delivery Policy

Delivery Location
All items listed on the website will only be delivered to addressed falling within the territory of Muscat. Please contact us via ( or (+96824451202) for custom deliveries applicable only on bundle offers. 

Once your order has been received, you will be given an estimated delivery date. Rather than the date of order, delivery times will be based on your selection in the appointment section and will be detailed on My account sections. All delivery times are provided as tentative delivery periods and are contingent upon order acceptance and approval among many other variables. 
We make every endeavor to fulfill your order within [14] business days of the order date, barring exceptional circumstances such as those that could qualify as Force Majeure. Here are some examples of events that may be considered force majeure:
Natural disasters: Earthquakes, hurricanes, floods, and other natural disasters; 
Political events: Wars, revolutions, and other political events that disrupt the normal course of business; 
Economic events: Strikes, lockouts, and other economic events that disrupt the supply chain or the ability to do business; and 
Technical failures: Power outages, computer viruses, and other technical failures that prevent the performance of the contract.
Sunday through Thursday are business days, excluding holidays. Please be advised that we do not ship on Fridays.
Date of delivery may vary depending on carrier shipping practices, delivery location, delivery method, and ordered items. Additionally, products may be delivered in distinct shipments.


Delivery Address: Please ensure that your delivery address is correct when placing your order. If you need to change your delivery address after placing your order, please contact us as soon as possible. Please pin your location on the Google Maps prompted on the order confirmation page.

Delivery Method: We offer a variety of delivery methods, including standard shipping, express shipping, and overnight shipping. The delivery method you choose will affect the delivery time and cost of your order.

Delivery Confirmation: You will receive a delivery confirmation email/Whatsapp once your order has been shipped. The email/Whatsapp will contain a tracking number so that you can track the progress of your order. 

Shipping Costs 
All shipments in bundles are free. Shipping except for those specific their costs are determined by the weight and delivery method of your order . To determine the cost of your order, simply add your location state/PINCODE from the desired items to your shopping cart and proceed to the transaction page. Shipping costs will be displayed on the check-out screen. 
There may be additional shipping fees for remote locations and large or heavy products. You will be informed of any fees at the time of completion.
The applicable sales tax rate is determined by the province or territory to which an item is shipped.

Damages during shipping 
If there is any damage to the packaging on delivery, contact us immediately at [ +968 24451202 or 91315959 ] . or send an email to

Contact Us 
If you have any questions about the delivery and shipment or your order, please Whatsapp live chat or call us at +968 91315959 / +96824451202 or send us an email to   

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